ted@career ~ /hello

Ted Irland

Solutions Engineer // AI Practitioner

I bring enterprise sales instincts and hands-on engineering depth to the same problem. I stay in customer-facing roles on purpose: good software starts with getting close to customers and their problems, then carrying what you learn back to the people who build it.

about()

// la historia

The Journey

I started in enterprise SaaS sales and moved into Solutions Engineering by choice. I wanted to stay customer-facing and go deeper technically. I translate what customers need into what engineering builds, and I stay close to the problem to do it.

The Builder

I'm an advanced user of Claude Code, Cursor, and n8n, and I build workflow automations that save real time. I completed a full-stack bootcamp at Northwestern and am currently studying LLM Engineering, RAG, and Agentic AI systems. I write code because understanding the craft makes me a better engineer for customers.

The Enabler

The SE job keeps changing, and at Codility I've leaned into that. I train our GTM teams on generative and agentic AI, build Claude Agent Skills that automate onboarding, meeting prep, and account research, and built the agentic harness that cut RFP turnaround from 14 to 5 business days. With Product and Engineering, I helped design new skill evaluations for Forward Deployed Engineers.

// dato curioso

Bilingual in English and Spanish. Trivia enthusiast, always learning something new. The curiosity that helps at pub trivia also keeps me digging until I understand a customer's problem and the system behind it.

personality()

// el cableado

Type

Advocate

INFJ-A

A quiet idealist who thinks in causes and long time horizons. Assertive rather than Turbulent, which mostly means I commit and don't second-guess.

Assessed by 16Personalities

Traits

  • 51% Introverted
    ExtravertedIntroverted
  • 62% Intuitive
    IntuitiveObservant
  • 76% Feeling
    ThinkingFeeling
  • 61% Judging
    JudgingProspecting
  • 60% Assertive
    AssertiveTurbulent

How I'd put it

I plan in commitments, and a date beats an open loop. Mind sits at a coin flip, which fits work that alternates between deep focus and customer rooms. And I count who a decision affects as part of whether it is the right decision.

Pattern recognition

I read for causes: what made a thing happen, or kept it from happening. That instinct is what took me to a History degree, and a second degree in Spanish language and linguistics gave it a structure to work inside. In software it shows up as seeing where the ball is going, then doing the legwork now so the product is already there when it arrives.

Jobs to be done

I'm a disciple of Clay Christensen's Jobs Theory. Nobody buys a product, they hire one, under a particular set of circumstances, to make progress they care about. Understanding that progress, and the conditions around it, is what customer obsession means to me when it isn't a buzzword.

skills

// herramientas del oficio

AI & Automation

  • Claude Code
  • Cowork
  • ChatGPT
  • Cursor
  • Gemini
  • n8n
  • CrewAI
  • LangChain
  • LangGraph
  • Context Engineering
  • Spec-Driven Development
  • RAG
  • Agentic AI
  • MCP Servers and Connectors
  • Claude Agent Skills

Consultative Sales Motions

  • Technical Discovery
  • Demo Engineering
  • REST APIs
  • Integration Scoping & Design
  • RFP/RFI
  • POC Management
  • Stakeholder Enablement
  • Solution Architecture
  • Consultative Selling

Development

  • JavaScript
  • Python
  • Go
  • React
  • Node.js
  • HTML/CSS
  • SQL

Platforms & Compliance

  • Salesforce
  • Pendo
  • Looker
  • Tableau
  • ISO 27001
  • SOC 2 Type 2
  • GDPR
  • WCAG

experience

// git log --oneline

Codility | Remote

Sep 2021 - Present

Manager, Solutions Engineering

Mar 2025 - Present
  • Trained and enabled GTM teams on generative AI and agentic concepts, from prompt engineering to agent workflows.
  • Built AI tooling for the GTM team:
  • Built an agentic harness for RFP/RFI responses (tools, workflows, and prompts), first on CrewAI and then LangChain/LangGraph for finer orchestration, cutting average time to submit from 14 to 5 business days.
  • Built Claude Agent Skills that automate onboarding, meeting prep, and account research. The onboarding skill is in pilot with new hires, who use it to find what they need to do their job on their own.
  • Built n8n-powered workflow automations to reduce manual overhead across SE and CS teams.
  • Built an MCP server that delivers training content to whichever AI client an employee uses.
  • Partnered with Product and Engineering to build new Forward Deployed Engineer skill evaluations and work samples, used in Codility's product and in our own hiring.
  • Led the effort to extend and document the company's public REST API based on enterprise customer demand.

Senior Solutions Engineer

Jan 2023 - Feb 2025
  • Promoted into a senior solutions role, supporting presales and postsales teams.
  • Enterprise New Business deals, engaging in technical discovery, creating and delivering platform demos and guiding POCs with engineering stakeholders.
  • Led all custom ATS integration projects through to customer adoption.
  • Contributed to 30% GDR improvement (2022-2023) by increasing product engagement in key accounts.

Sales Engineer

Sep 2021 - Dec 2022
  • Pre-sales focus, securing technical wins alongside AEs in new business deals.
  • Managed POC trials with engineering stakeholders, defining OKRs and capturing feedback via Pendo.
  • Led RFPs and InfoSec due diligence across SOC 2, ISO 27001, GDPR, and WCAG compliance.
  • Contributed to 20% YoY ARR growth (2021-2022) driving six-figure new business deals.

Hired | Remote

Apr 2019 - Jun 2021

Enterprise Account Manager

Jan 2020 - Jun 2021
  • Led the company in Net Dollar Retention (88%) in 2020.
  • Closed the highest ARR deal in company history with a six-figure enterprise upsell.
  • Transitioned enterprise reporting from manual documents to automated Looker dashboards.

Enterprise Account Executive

Apr 2019 - Dec 2019
  • Prospected and nurtured enterprise deals, achieving 116% of annual revenue target.

CareerBuilder, Engtal, The Jacobson Group

2010 - 2019

Sales & Sales Leadership Roles

9 years of enterprise sales across new business and account management. 3 years of sales leadership mentoring high-performing teams. 6x Awards Trip Winner for top sales performance.

education

// import knowledge

2019 - 2020

Full Stack Web Dev

Northwestern University

JavaScript, React, Node.js, SQL, HTML/CSS

2004 - 2010

B.A. Spanish & B.A. History

Michigan State University

Bilingual English/Spanish

recognition and awards

// logros desbloqueados

Customer Hero

Codility 2025

Think Big Award

Codility 2023

SE of the Quarter (x2)

Codility 2022

6x Awards Trip

2010-2019

Developer Portfolio

Engineering Showcase (In Progress)

A developer portfolio is in progress, covering product engineering projects, architecture decisions, and AI implementation case studies. This section grows as new work is published.